[chuddy]

Hi, we've noted that it sometimes takes seconds for one of the handsets to receive an application push, but then on some of the other devices (which are of the same model and on the same network) it takes literally hours...

Is there any policy or setting that we could have missed?

Also, is there a way to specifically push to a particular device if we are in a rush to get this working for that particular device?

Thanks!

[penguin3107]

What version and platform of BES?

Software deployment is typically on a 4 hour schedule.
Depending on your version of BES, there are ways to deploy software "on demand" for a particular user or group of users.

[chuddy]

Hi there, we are using BES 5.0.2... would be good to try out the "on demand" feature if this is available...

Thanks!

[chuddy]

Any hints on where this could be? :P

[MarkF]

chuddy - this link should provide you the info you are looking for:

Managing the distribution settings for a specific job - Administration Guide - BlackBerry Enterprise Server for Microsoft Exchange - 5.0.2

[chuddy]

Cool, will take a look. Thanks for this