[Tiffany-75]

When I try to update my facebook app, I click on the download button, it takes me to the preferred language, which I can select and I hit the button to continue the download, the page goes white and at the top, it says "the requested page can not be displayed". I have read other posts with somewhat the same question, so to try to save a little time I will answer the questions that were asked of the person that posted. -i do have a data plan. -i live in New Brunswick,Canada.(Where service is available). -My preferred language is english.
I thought maybe it could be something just set wrong, or deleted something I shouldn't have. Any help would be appreciated. Thank you.
Posted via BlackBerryForums.com Mobile

[Dubdub]

Is it a BB data plan, not a generic data plan?

Have you tired a battery pull?

Have you resent service books?

It could be a high traffic time - does it happen all the time or just this once?

What have you done since the last time it worked?

[Tiffany-75]

Hi,
It is a BB data plan.
Yes, I have pulled the battery.
I have never resent the service books.
I don't think traffic is an issue. It does it everytime.
I don't think I've done anything since it's worked. It's been so long that I can't remember.
Posted via BlackBerryForums.com Mobile

[Dubdub]

Resend the service books and see if that works.

If not, delete the app and redownload/install and see if that works. It could also be a memory problem.

[Tiffany-75]

Ok, I'll try that. But, at the risk of sounding like a complete dummy, I've never done it. So how do you send the service books?
Posted via BlackBerryForums.com Mobile

[Dubdub]

Register using the Host Routing table. Resend service books.

Or log into your rogers BIS site and resend them from there.

Or call Rogers and have them to resend them.