[jchaven]

I apologize for what is a basic question but, I am not understanding the documentation on this.

I want to install BES 5.0.2 (full or express) on the same physical server as my existing Exchange 2010 SP1 server. I have OWA configured and in use on my Exchange server as well.

My confusion stems from the documentation - under the section "Supported Features and Environments" for the item "messaging server" it states:

The BlackBerry® Enterprise Server Express and BlackBerry Enterprise Server Express components support installation on the same computer as the messaging server.

I took this to mean my Exchange server. However, under the section "Unsupported environments" the item "email application" states:

The BlackBerry Enterprise Server Express and BlackBerry Enterprise Server Express components do not support installation on computers that host email applications.

I tried installing the BES on the server and it seemed to install ok but, I cannot start the BAS and I do not see any reference to it in IIS. Is this possible?

I appreciate any help you guys can provide!

Thanks,
Charles

[knottyrope]

Originally Posted by jchaven

I apologize for what is a basic question but, I am not understanding the documentation on this.

I want to install BES 5.0.2 (full or express) on the same physical server as my existing Exchange 2010 SP1 server. I have OWA configured and in use on my Exchange server as well.

My confusion stems from the documentation - under the section "Supported Features and Environments" for the item "messaging server" it states:

The BlackBerry® Enterprise Server Express and BlackBerry Enterprise Server Express components support installation on the same computer as the messaging server.

I took this to mean my Exchange server. However, under the section "Unsupported environments" the item "email application" states:

The BlackBerry Enterprise Server Express and BlackBerry Enterprise Server Express components do not support installation on computers that host email applications. They are talking about Outlook

I tried installing the BES on the server and it seemed to install ok but, I cannot start the BAS and I do not see any reference to it in IIS. Is this possible? YES, it doesnt use IIS

I appreciate any help you guys can provide!

Thanks,
Charles

look at the BAS AS logs?

[jchaven]

Hi Knotty - thanks for the reply!!

The BAS-AS log is huge and starts with the following:

(01/21 00:01:00:011):{EJB-Timer-1[target=jboss.j2ee:service=EJB3,jar=100basServerMan agementServer.jar,name=TimerManagerBean]} [com.rim.bes.basplugin.bas.BASLogFileSystemTimerHan dler] [INFO] [BBAS-1007] {u=GuestUser, t=42926} Node: DELLR710.AP.LOCAL **no handler parameters required for this timer handler**
(01/21 00:01:00:266):{EJB-Timer-1[target=jboss.j2ee:service=EJB3,jar=100basServerMan agementServer.jar,name=TimerManagerBean]} [com.rim.bes.bas.windowsaccess.windowssysteminfoacc essor.WindowsSystemInfoAccessorUtilities] [WARN] [BBAS-2008] {u=GuestUser, t=42926} logInfoMessage could not complete due to exception: org.jboss.remoting.CannotConnectException: Can not get connection to server. Problem establishing socket connection for InvokerLocator [sslsocket://127.0.0.1:23843/?dataType=invocation&marshaller=org.jboss.invocati on.unified.marshall.InvocationMarshaller&unmarshal ler=org.jboss.invocation.unified.marshall.Invocati onUnMarshaller]

*** Start of original stack trace ***

org.jboss.remoting.CannotConnectException: Can not get connection to server. Problem establishing socket connection for InvokerLocator [sslsocket://127.0.0.1:23843/?dataType=invocation&marshaller=org.jboss.invocati on.unified.marshall.InvocationMarshaller&unmarshal ler=org.jboss.invocation.unified.marshall.Invocati onUnMarshaller]
at org.jboss.remoting.transport.socket.MicroSocketCli entInvoker.transport(MicroSocketClientInvoker.java :548)
at org.jboss.remoting.MicroRemoteClientInvoker.invoke (MicroRemoteClientInvoker.java:141)


I don't even know where to start with this! Is there something specific I should be looking for?

Thanks for your help!
Charles

[knottyrope]

stop BAS service and then after 2 minutes try to log in again and post back the log.

[knottyrope]

also look here too
KB20563-Unable to log into the BlackBerry Administration Service "getBIPPPassword could not complete due to exception"

[jchaven]

This appeared to be the problem. Thanks so much for your quick help!!

- Charles

[knottyrope]

Your welcome, glad to have helped out.