I had a laptop crash and since then when I try to sync my blackberry curve 8520 I get a rather unspecific error message and the desk top software just closes. I suspect I have to reinstall however when I went to the download site I couldn't see a version of the program for my model of phone. Could anyone point me to the right download?
I think I found the right download however when I tried to repair I got the message.
Error 1723 There is a problem with this Windows installer package . A DLL required for this install to complete could not be run....
I then tried removing and reinstalling. That seemed to install, however I am now getting the error "Blackberry Desktop Software has stopped working" as soon as I try to run it.
The error your getting indiacates a possible issue with the application install software but it also could be something you will see on other software so this link may help in the future .
Problem with desk top software
