[firekick3]

when I click on a contact in my address book and select "call contact" by clicking the track wheel, shouldn't it begin dialing the number???? it isn't doing this? anybody know why??? When I click the trackwheel OR hit the send key, it takes me straight to the call log list, but doesn't dial the number???!!!


thanks

bck

[JSanders]

On my 8700g, when I click on an entry in the address book, the menu gives the choice of "Call Home" or "Call Office" or which ever field I have listed that contact's number(s). Check your address book entry and see where you have the number list, in which field. If you don't have a phone number listed for an entry, it won't even give you a choice to "Call..."

[j33p]

Originally Posted by firekick3

when I click on a contact in my address book and select "call contact" by clicking the track wheel, shouldn't it begin dialing the number???? it isn't doing this? anybody know why??? When I click the trackwheel OR hit the send key, it takes me straight to the call log list, but doesn't dial the number???!!!


thanks

bck

I had that on a 7290, took the battery out for a few seconds, and put it back in. working fine now.

[firekick3]

yep, I do get the choice of which number for a person to call, it just won't actually call the number. it jut takes me to the phone log.

[firekick3]

OK, problem solved, did a hard reset (remove battery). works now. whew...

[JSanders]

Originally Posted by firekick3

OK, problem solved, did a hard reset (remove battery). works now. whew...

Now you're learning the first fix to most every problem on a BB... reboot. Much like a PC, eh?

[plchan]

just wonder it since I am so new to BB

the "turn the power off" icon does not seem to "really" turn off the device. whenever I touch the keypad, it gets turn it back on.

However, on my other non-BB phones, the "turn off" function does turn it off completely.

Did I use the correct icon to turn off the phone?

[takeshi]

Power off does turn if off but it doesn't perform a hard reset which is what you need for most troubleshooting.