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Old 10-16-2006, 11:03 AM   #1
TroyB
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Default Adding 8100 to BES issue

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Up to this point, all of the deveices we've added have been standard Blackberry devices. But today I got an 8100 to add.

Everything was fine through activation, but we force passwords so once the policy was sent, I need to create a new password for the device but no matter what I try it says "Invalid Password Sequence was entered".

I think I remember reading something about smart key problems like this, but I forget what the solution was.

Help?
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Old 10-19-2006, 08:40 AM   #2
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What other restrictions do you have for your passwords? Do you require alpha numeric and symbols?

Also, which version and platform are you on?
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