[vuedupre]

have just tried to install 4.2, no matter which icon within the new interface I select, I get an almost immediate C++ crash program (this is even before I have connected teh 8100 ?). I uninstalled & reinstalled on my PC and end up with the same problem.I have even installed on another PC same issues
Any ideas !!!! see attached screen shot, its a loan 8100 from vodafone brand new out of the box, uninstalled old desktop SW before installing 4.2. Im running XP pro SP2 ? all crtical updates applied ?

[MistahQ]

try downloading runtimes 6.0 package.
Download details: Visual Basic 6.0 Service Pack 5: Run-Time Redistribution Pack (vbrun60sp5.exe)

[vuedupre]

Many thnaks all apears to be working now, looks like I was using US software instead of UK !!!