Okay, now I'm just guessing. It feels like you don't have a connection to the data provider to download the maps. I wonder if an uninstall, reboot and reinstall would help? Perhaps there are some permissions, or a firewall setting that didn't get set properly.
Also, if you have Telenav installed, you should also uninstall it. I found that I had to install and configure BBMaps first and then install Telenav.
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