Had the same problem. For some reason, their format wii lot work with BB's. On your PC, go to c:program files,slysoft,clonedvdmobile folder open the devices file with not pad. scroll down to Zune MP4 paragraph. You will see a bunch of stuff under it.
This is what it looks like:
[Zune (MP4)]
Manufacturer=Microsoft
useMencoder=1
SubTitle=1
Res1=320x240
Res2=512x384
Res3=640x480
Res4=320x240
ResAna1=320x180
ResAna2=426x240
ResAna3=512x288
ResAna4=640x360
ResAna5=320x240
ARate=48000
ABRate=128
Format=lavf
lavfopts=format=mp4
lavcopts=aglobal=1:vglobal=1:vcodec=mpeg4:coder=1: acodec=libfaac
FileType=mp4
Quality=23
MaxVBitrate=2500
under res4=320x240 add
ResAna5=240v180 and under ResAna5 add
ResAna6=240x180
close and save. you may need to save to desktop and then copy back into slysoft folder. open clonemobile and select your dvd. then selct the zune profile and select the 240x180 resoultion. works great. all your doing is adding another resolution size and creating a mp4 file that your bb will play. did it for my pearl and now curve. anyquestions let me know and i can help you more. good luck, it is really simple hope i did not confuse you!!!
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