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Old 02-24-2010, 11:18 PM   #1
d1ulove
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Default my bb shuts down and (restarts)

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i have a problem with my bb 8320 its been working fine until recently when the phone shuts down (restarts) only after a few minutes of usage. I tried readjusting the battery and back cover to see if the phone's battery was loose or something but that didn't seem to help; it still shuts off after a min or two sometimes last up to five minutes. Maybe there's a tweak or part replacement that must be done or something but i do not know how to???
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Old 02-25-2010, 01:55 AM   #2
Trimix
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I'm experiencing a similar issue though less frequently. How old is your device? Might be a battery going.
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Old 02-25-2010, 06:47 AM   #3
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Wirelessly posted (Lets Go Canes!)

Step 1 - pull the media card.
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Old 02-25-2010, 08:35 AM   #4
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about a year,
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Old 02-25-2010, 09:07 AM   #5
jsconyers
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Did any changes happen prior to this?

A new OS? New theme? New app?

As suggested earlier, remove the media card and see if the issue still occurs. If so, then try a new battery.
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