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04-22-2010, 02:06 PM
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#1
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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**help With My Blackberry Curve 8330** Please **
Please Login to Remove!
It keeps deleting all my phone calls and sms messages and it freezes when i try to use the apps... this is my life because it's linked to my work email... can anyone help me please??? I have sprint as a carrier, could it be my network??
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04-22-2010, 02:08 PM
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#2
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Welcome to the forums.
It sounds like you are very low on memory.
What is your file free Options > Status?
Pull the battery and check again. Post your results back here.
Also, follow these links to prevent this issue from happening.
http://www.blackberryforums.com/gene...ee-memory.html
Why is my BlackBerry losing its call logs or message logs? - BlackBerryFAQ
How do I free up memory on my device? - BlackBerryFAQ
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-22-2010, 02:12 PM
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#3
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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Ok it says (please be patient, im a dummie with this phone)
Signal: -85dBm
Battery: 90%
File Free: 14562128 bytes
File Total: 83623936 bytes
PIN: 31E9BC36
ESN dec: 07603408149
ESN hex: 4c340115
I'll check out the links, hopefully i can get this solved, its really annoying!
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04-22-2010, 02:16 PM
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#4
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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14 Mb is pretty good. Those issues generally happen when you're low on memory. Did you recently do a battery pull?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-22-2010, 02:18 PM
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#5
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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I did it but only after the messages and call logs were deleted... i've tried pretty much any tutorial but it keeps doing it... i think im going to have to reset it to factory settings... any idea how to do that? I really appreciate your help.
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04-22-2010, 02:24 PM
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#6
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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That would make sense as to why your memory looks good now.
When the device gets too low, it deletes items to make space.
Do you have a media card installed? How many applications do you have installed?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-22-2010, 02:26 PM
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#7
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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media card? is that the one under the battery? yeah it's there... ive deleted my email messages off my handheld... nothing. Apps that i've installed only pandora and windows live messenger, other than those two i haven't installed any other ones... what i hate is that if people call me, it will show missed call but my log will be erased when i go to see it so i cant see who called me, or it will ring with a new sms but when i'll click on the icon, they'll be erased...
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04-22-2010, 02:27 PM
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#8
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Are your pictures stored on the media card or the device memory?
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-22-2010, 02:52 PM
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#9
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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when i want to look at my pictures, i have to go into the device memory folder
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04-22-2010, 02:53 PM
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#10
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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Move all of the pictures to the media card. That will free up a lot of space.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-22-2010, 02:58 PM
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#11
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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Ok... let me see if i can do it
__________________
"Today is the tomorrow you thought about yesterday."
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04-22-2010, 03:17 PM
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#12
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New Member
Join Date: Apr 2010
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 7
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ok, so now my memory is 29098792 bytes... is this good or bad?
__________________
"Today is the tomorrow you thought about yesterday."
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04-22-2010, 03:21 PM
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#13
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New Member
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
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That's over double of what it used to be. That's very good!
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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04-23-2010, 02:11 AM
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#14
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BlackBerry Master
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
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Wirelessly posted (White and Nerdy)
Indeed it is very good for that device. I'm rockin the 9700 and my free file right now is 105546973 Bytes, but I got boatloads more memory. If you set your camera to store on the memory card all the time, you really shouldn't have any more memory issues
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