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Search took 0.04 seconds. Search: Posts Made By: idontknow
Forum: BES Admin Corner 09-02-2006, 01:28 PM
Replies: 4
Views: 808
Posted By idontknow
The serial by-pass feature works without hrt data...

The serial by-pass feature works without hrt data because the service books on the HH tell the desktop manager or handheld manager where to route data trafic when connected to desktop. Its all in the...
Forum: BES Admin Corner 09-02-2006, 01:25 PM
Replies: 3
Views: 1,027
Posted By idontknow
And.. no there is no way to tell if the wireless...

And.. no there is no way to tell if the wireless push of applications will be successful without waiting the 4 hours. There are rumours floating around that you can change the 4 hour setting - DO NOT...
Forum: BES Admin Corner 09-02-2006, 01:23 PM
Replies: 3
Views: 1,027
Posted By idontknow
Its a good indication that if the applications...

Its a good indication that if the applications and app control policy install over wired connection, that it will work wirelessly, assuming that you use the app loader light solution from the machine...
Forum: BES Admin Corner 09-02-2006, 01:20 PM
Replies: 4
Views: 3,381
Posted By idontknow
Wifi? You're using 7270's? Or do you mean...

Wifi? You're using 7270's? Or do you mean wireless sync. The difference is huge, and the terminology should never be interchanged.

My siggestion - build a separate box. The load on the BES and...
Forum: BES Admin Corner 09-02-2006, 01:13 PM
Replies: 1
Views: 1,946
Posted By idontknow
Check the bes server config to ensure that it...

Check the bes server config to ensure that it points the bes to your local attachment service. Hostname should be "localhost" - the default configuration. If its anything different like a host name...
Forum: General BlackBerry Discussion 09-02-2006, 01:11 PM
Replies: 3
Views: 3,580
Posted By idontknow
Never used Webmessenger. BIS and BES can...

Never used Webmessenger.

BIS and BES can always live together, no matter what BIS accounts are integrated.
Forum: General BlackBerry Discussion 09-02-2006, 01:09 PM
Replies: 3
Views: 915
Posted By idontknow
I don't know the exch system very well, so...

I don't know the exch system very well, so trouble shooting a can't send issue by me is useless. Could be persimision issue...
Forum: BES Admin Corner 09-02-2006, 09:26 AM
Replies: 2
Views: 1,381
Posted By idontknow
And not all AD GAL fileds are available to the...

And not all AD GAL fileds are available to the BES on a lookup. I'm sure there is a KB on blackberry.com about what fields are supported. Lack of support for other fields is a MS issue - the API...
Forum: BES Admin Corner 09-02-2006, 09:24 AM
Replies: 10
Views: 9,364
Posted By idontknow
Ya... whoops. the other guy had it right.... this...

Ya... whoops. the other guy had it right.... this quote aboce is WRONG. Please do not tell people that BB connect supports wireless ea or wireless sync. It does not.

And yes, very important to...
Forum: BES Admin Corner 09-02-2006, 09:19 AM
Replies: 2
Views: 1,071
Posted By idontknow
I hate textpad auto update. I find it destracts...

I hate textpad auto update. I find it destracts me from focusing on the data I'm reading.

To answer the original question though, no its completely harmless. If you try zipping the files with...
Forum: BES Admin Corner 09-02-2006, 09:17 AM
Replies: 1
Views: 1,072
Posted By idontknow
Well there will be pit falls either way because...

Well there will be pit falls either way because BES only supports one device per mailbox. Like you said, through mail forwarding you could at least activate a second handheld to the temp user but...
Forum: General BlackBerry Discussion 09-01-2006, 10:14 PM
Replies: 3
Views: 915
Posted By idontknow
I am assuming that your home exchange account is...

I am assuming that your home exchange account is a different account then the one you would have used with BES. If so, in theory, you can use redirector and BES services simultaneously, just like you...
Forum: BES Admin Corner 07-27-2006, 12:13 PM
Replies: 12
Views: 5,973
Posted By idontknow
See KB-2592, but you have to change the NULL to...

See KB-2592, but you have to change the NULL to the current password.

For instance:
From a cmd prompt type:

osql -U sa
<you will now be prompted for the password>

1> EXEC sp_password...
Forum: BES Admin Corner 07-27-2006, 12:09 PM
Replies: 17
Views: 1,449
Posted By idontknow
That won't make any difference. Service books...

That won't make any difference. Service books provide the bb with information on how to connect to a service to get data/services (I.E.send email). If the server is pushing data to the BB because it...
Forum: BES Admin Corner 07-27-2006, 09:14 AM
Replies: 2
Views: 713
Posted By idontknow
Nothing bad will happen, but depending on the bb...

Nothing bad will happen, but depending on the bb usage of your users on teh first BES, and the number of users you will add on the new BES, you will certainly be taxing the limits of MSDE.
Forum: BES Admin Corner 07-27-2006, 09:12 AM
Replies: 12
Views: 5,973
Posted By idontknow
This error: [ERROR][2006-07-27...

This error:

[ERROR][2006-07-27 13:08:47,109][[Catalina]]Exception performing authentication
org.apache.tomcat.dbcp.dbcp.SQLNestedException: Cannot create PoolableConnection
Factory...
Forum: BES Admin Corner 07-27-2006, 12:00 AM
Replies: 1
Views: 1,604
Posted By idontknow
I've heard of some admins runing these nightly....

I've heard of some admins runing these nightly. If you leave the default day retainer as descirbed in the mentioned KB, you are really going to hurt anything. Worst case is that someone loses some...
Forum: BES Admin Corner 07-26-2006, 11:52 PM
Replies: 70
Views: 7,582
Posted By idontknow
That's my understanding too. Of course I'm sure...

That's my understanding too. Of course I'm sure that nobody listens to that new prompt advising of the issue and providing the KB article number, and just keep holding...
Forum: BES Admin Corner 07-26-2006, 11:44 PM
Replies: 1
Views: 808
Posted By idontknow
You are using an older version of the BBCorrector...

You are using an older version of the BBCorrector application. Try searchinhg for version 1.2.2. It was really cool becuase it allowed you to use Google spell check instead of using a webserver app....
Forum: BES Admin Corner 07-26-2006, 11:40 PM
Replies: 9
Views: 3,023
Posted By idontknow
You're likely on BES 4.0 and service pack 3 or...

You're likely on BES 4.0 and service pack 3 or higher, but not BES 4.1. The issue causing the user grief is called wireless coverage check. If 20 messages are pending for a user logner than 20...
Forum: BES Admin Corner 07-26-2006, 11:29 PM
Replies: 3
Views: 1,905
Posted By idontknow
He wants a list because he doesn't want to type...

He wants a list because he doesn't want to type them out in the policy himself.
Forum: BES Admin Corner 07-26-2006, 11:23 PM
Replies: 3
Views: 4,987
Posted By idontknow
Yay 4.1! You also get phone calls and SMS logging...

Yay 4.1! You also get phone calls and SMS logging in 4.1. Scary. Big brother scary.
Forum: BES Admin Corner 07-26-2006, 11:20 PM
Replies: 17
Views: 1,449
Posted By idontknow
This is exactly what you need to do. Call the...

This is exactly what you need to do. Call the carrier and ask them nicely to zero out the PIN associated to the users BIS account. Since the account is technically information owned by the old end...
Forum: BES Admin Corner 07-26-2006, 11:15 PM
Replies: 2
Views: 1,137
Posted By idontknow
Was the BB wiped before activating? Were there...

Was the BB wiped before activating? Were there messages in the message list prior to activation? Was this for an existing user switching to a new bb?

Default setting for BES 4.0 message pre-pop is...
Forum: BES Admin Corner 07-26-2006, 11:08 PM
Replies: 10
Views: 4,498
Posted By idontknow
I'm not aware of any utility that will sync the...

I'm not aware of any utility that will sync the BB password with the users local or AD Windows account, nor do I understand why this would prove useful in any way other then saving the user from...
Forum: BES Admin Corner 07-26-2006, 11:05 PM
Replies: 14
Views: 10,210
Posted By idontknow
I'm sure its something simple. Windows XP looks...

I'm sure its something simple. Windows XP looks just like Windows server 2003 right down to the start menu. Why wouldn't XP be supported?
Forum: BES Admin Corner 07-26-2006, 10:58 PM
Replies: 5
Views: 1,322
Posted By idontknow
I find it easier to use the BES config tool to...

I find it easier to use the BES config tool to create a new blank BES db, which upgrades the schema in the new DB server, and then simply restore the backup of the BES db originally created. Easier,...
Forum: BES Admin Corner 07-26-2006, 10:51 PM
Replies: 12
Views: 5,973
Posted By idontknow
If you are using MSDE, then you must have enabled...

If you are using MSDE, then you must have enabled mix mode prior to the BES/MDS service install right? MDS Service install requires SQL authentication and will not work using Windows Trusted.
...
Forum: BES Admin Corner 07-26-2006, 10:46 PM
Replies: 8
Views: 2,766
Posted By idontknow
Nope Not I. That's why I said check the GW client...

Nope Not I. That's why I said check the GW client on the BES ;)

Reliable email reconciliation GW->HH wasn't seen until GW client 6.5.5 was released, or near equivent beta patch at the time. But...
Forum: BES Admin Corner 07-26-2006, 10:39 PM
Replies: 9
Views: 3,239
Posted By idontknow
No, its not avoidable. Yes it can be removed....

No, its not avoidable.
Yes it can be removed. You need to security wipe the handheld, and activate to another BES which will push down an IT POlicy with no restrictions.

Keep in mind that once...
Forum: BES Admin Corner 07-26-2006, 10:27 PM
Replies: 7
Views: 5,074
Posted By idontknow
I assume you want to do this through a script or...

I assume you want to do this through a script or something and not the BB Manager. I beleive there is a value in the DB for SRP connection. I'll have to double check my server and get back to you.
Forum: BlackBerry Guides 07-24-2006, 12:59 AM
Replies: 1
Views: 3,162
Posted By idontknow
There used to be a list of supported USB/Serial...

There used to be a list of supported USB/Serial converts for these type of handhelds. Check the BlackBerry Technical Knowledge Center.
Forum: BlackBerry Guides 07-24-2006, 12:56 AM
Replies: 2
Views: 3,528
Posted By idontknow
How so? How many ports do you think the BES takes...

How so? How many ports do you think the BES takes to make a connection to teh router?

Router in the DMZ is fine. Just as long as you configure the BES to use the specific ports available to...
Forum: BES Admin Corner 07-24-2006, 12:45 AM
Replies: 8
Views: 2,766
Posted By idontknow
Update your GWC on the BES to 6.5.6 update 1....

Update your GWC on the BES to 6.5.6 update 1. Stop the BB Controller and BB GW Service (if 4.1) while updating the client.
Forum: BES Admin Corner 07-24-2006, 12:43 AM
Replies: 3
Views: 1,336
Posted By idontknow
It actually runs every 12 hours... If it gets...

It actually runs every 12 hours... If it gets stuck its because the process was abnormally terminated and a flag in the db stays set to "in progress" which means you won't be able to launch the...
Forum: BES Admin Corner 05-26-2006, 11:18 PM
Replies: 2
Views: 1,247
Posted By idontknow
Pre-pop will only work with the folders selected...

Pre-pop will only work with the folders selected for redirection. Default is inbox and sent items.
Forum: BES Admin Corner 05-19-2006, 09:30 AM
Replies: 2
Views: 5,819
Posted By idontknow
This feature has nothing to do with the BES. You...

This feature has nothing to do with the BES. You need Desktop Manager installed on the computer that will use the BB as a modem, and then you need the carrier specific dial-up string. Search these...
Forum: BES Admin Corner 05-18-2006, 12:27 AM
Replies: 4
Views: 1,534
Posted By idontknow
Do not install GW 7 client on the BES. It is not...

Do not install GW 7 client on the BES. It is not supported.

Refer to this KB from BlackBerry Technical Knowledge Center for information on how to upgrade the GW client on the BES.
...
Forum: BES Admin Corner 05-16-2006, 09:42 PM
Replies: 10
Views: 1,424
Posted By idontknow
Do you not see a concern with a person being able...

Do you not see a concern with a person being able to access a lost/stolen but locked handheld by activating it on a different BES, and pushing down a new password. This is one reason why the handheld...
Forum: BES Admin Corner 05-16-2006, 09:35 PM
Replies: 5
Views: 2,984
Posted By idontknow
Default size of the BESMgmt db is 100 meg. I...

Default size of the BESMgmt db is 100 meg. I would not change this as its a perfectly reasonalbe size. When you have 100 users an a 10 gig transaction log, then you should be concerned.

More...
Forum: BES Admin Corner 05-16-2006, 09:28 PM
Replies: 10
Views: 4,902
Posted By idontknow
Realize also that once a handheld has been...

Realize also that once a handheld has been activated on a BES, the IT policy is there forever. Some other default IT policy settings many don't realize is the auytomatic restriction in the use of...
Forum: BES Admin Corner 05-16-2006, 09:22 PM
Replies: 4
Views: 1,534
Posted By idontknow
Upgrade the GroupWise client on the BES. I...

Upgrade the GroupWise client on the BES. I recommend 6.5 Post SP6 Rev 2. TID2973709
http://support.novell.com/cgi-bin/search/searchtid.cgi?2973709.htm

6.5.5 saw issues where subsequent calendar...
Forum: BES Admin Corner 05-09-2006, 03:36 PM
Replies: 2
Views: 2,895
Posted By idontknow
Search for appilcation and push in the TKC. ...

Search for appilcation and push in the TKC.

Here is one you should look at:...
Forum: BES Admin Corner 05-07-2006, 09:13 PM
Replies: 4
Views: 2,571
Posted By idontknow
Remove the user from the BES. Upgrade to service...

Remove the user from the BES. Upgrade to service pack 3 and hot fix 3, and the GW client to 6.5.6 post FTF. Then re-add the user. Best way to solve this issue, and help ensure it doesn't happen...
Forum: BES Admin Corner 05-04-2006, 08:23 AM
Replies: 4
Views: 1,934
Posted By idontknow
Address book changes made in GW are scanned for...

Address book changes made in GW are scanned for every 4 hours. So if you make a change to which address book you are syncing with, wait 4 hours.

If you have waiting 4 hours then your address book...
Forum: BES Admin Corner 05-01-2006, 08:59 PM
Replies: 1
Views: 1,094
Posted By idontknow
There is a KB on the BB.com site under GW BES...

There is a KB on the BB.com site under GW BES 4.0. Esentially, you need to restart the BlackBerry Controller after the moves/changes are made. When the controller starts it spawns the processes that...
Forum: BES Admin Corner 05-01-2006, 08:51 PM
Replies: 2
Views: 985
Posted By idontknow
pretty much what he said. If you keep the new...

pretty much what he said. If you keep the new boxes machine name identicle to the old one, this will make things easier.
Forum: BES Admin Corner 04-30-2006, 08:36 PM
Replies: 1
Views: 3,694
Posted By idontknow
Check the ownership of the folder specified. Make...

Check the ownership of the folder specified. Make sure that the account that the Policy service logs in with has proper access.
Forum: BES Admin Corner 04-30-2006, 05:06 PM
Replies: 14
Views: 1,846
Posted By idontknow
NO!! Do not use GW 7 client on the BES. As...

NO!!

Do not use GW 7 client on the BES. As of yet, this is simply not supported, and there is no telling what might occur if you are using GW7 client on the BES. The API is quite different.

Do...
Forum: BES Admin Corner 04-30-2006, 05:02 PM
Replies: 3
Views: 5,470
Posted By idontknow
I was once told that you can get GW 7 to work. ...

I was once told that you can get GW 7 to work.

1. Install DTM.
2. Replace the GW 7 executable (grpwise.exe) with the executable from 6.5.
3. Configure Intellisync.
4. Then replace the GW...
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