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Search took 0.02 seconds. Search: Posts Made By: Zharin
Forum: BES Admin Corner 03-06-2007, 08:16 PM
Replies: 7
Views: 2,294
Posted By Zharin
RIM's initial response is usually upgrade to the...

RIM's initial response is usually upgrade to the latest everything.

The attached image that I made is my new desktop wallpaper for the next two weeks.
Forum: BES Admin Corner 03-06-2007, 08:12 PM
Replies: 11
Views: 1,718
Posted By Zharin
Did you check his date/time/timezone info? I've...

Did you check his date/time/timezone info? I've had several people who were not receiving emails and it was because their timezone information was incorrect. The emails were on the device, but not...
Forum: BES Admin Corner 03-01-2007, 07:02 PM
Replies: 2
Views: 1,253
Posted By Zharin
Removing the user from the BESMgmt SQL Database-...

Removing the user from the BESMgmt SQL Database- inside of the SQL enterprise manager, expand the BESMgmt database, select tables, from the right panel find the UserConfig table, right click, return...
Forum: BES Admin Corner 02-21-2007, 12:59 PM
Replies: 16
Views: 2,259
Posted By Zharin
RIM has now provided a hot fix (Hot Fix #3) for 4.0.6 that must be applied

Not sure if this has been posted yet, but this is for Domino BES users. If you upgraded to BES 4.0.6, you will need to do some further updates.

Link to DST page...
Forum: BES Admin Corner 01-24-2007, 06:20 PM
Replies: 3
Views: 920
Posted By Zharin
411 is dialing information. Call your carrier...

411 is dialing information.
Call your carrier to disable it.
Forum: BES Admin Corner 01-23-2007, 08:45 PM
Replies: 7
Views: 1,570
Posted By Zharin
What his a reoccuring appt by chance? Maybe a...

What his a reoccuring appt by chance? Maybe a change to an instance within a reoccuring appt?
Forum: BES Admin Corner 01-23-2007, 08:41 PM
Replies: 14
Views: 4,956
Posted By Zharin
To my knowledge, "refused by handheld" status...

To my knowledge, "refused by handheld" status means the PIN was deactivated on the RIM network. Usually a call to the Carrier will fix this.
Forum: BES Admin Corner 01-23-2007, 08:33 PM
Replies: 5
Views: 1,715
Posted By Zharin
Verify the PIM sync on the BES is set to...

Verify the PIM sync on the BES is set to bidirectional?
also, do you have a NAB uploaded? Or are you roaming or inotes?
Forum: BES Admin Corner 01-04-2007, 02:47 PM
Replies: 8
Views: 1,955
Posted By Zharin
I am confused on why you would go through your...

I am confused on why you would go through your Carrier to upgrade a BES server. Generally, BES support would go through RIM.
Forum: BES Admin Corner 01-04-2007, 02:43 PM
Replies: 5
Views: 50,656
Posted By Zharin
You can also grab the USB drivers from Microsoft...

You can also grab the USB drivers from Microsoft update.
Also during the Desktop Manager installation, you can specify just the handheld manager software to be installed...excluding the Desktop...
Forum: BES Admin Corner 12-28-2006, 07:00 PM
Replies: 3
Views: 1,152
Posted By Zharin
I do not think it is possible at this time. I...

I do not think it is possible at this time. I will try to find some documentation for it.

edit: I've seen some past posts on these forums that say you cannot.
Forum: BES Admin Corner 12-28-2006, 06:22 PM
Replies: 4
Views: 766
Posted By Zharin
The carrier will also support users doing...

The carrier will also support users doing handheld upgrades.
Forum: BES Admin Corner 12-28-2006, 03:48 PM
Replies: 11
Views: 2,550
Posted By Zharin
security wipes do not remove the policy and...

security wipes do not remove the policy and applying a blank policy will leave everything as is (i think). You need to make a termination policy that will reverse any changes you have made. This can...
Forum: BES Admin Corner 12-27-2006, 05:27 PM
Replies: 4
Views: 886
Posted By Zharin
RIM has some sneaky registry edits that do a lot...

RIM has some sneaky registry edits that do a lot of cool stuff. I might look there first (y)
Forum: BES Admin Corner 12-27-2006, 05:14 PM
Replies: 9
Views: 1,050
Posted By Zharin
RIM is having provisioning issues. The...

RIM is having provisioning issues.

The Boston verizon issue should now be resolved.
Forum: BES Admin Corner 12-21-2006, 08:07 PM
Replies: 3
Views: 1,931
Posted By Zharin
Try turning Auto More off, restart the device and...

Try turning Auto More off, restart the device and then turn auto more back on.

Also googled and found this info
Forum: BES Admin Corner 12-21-2006, 07:54 PM
Replies: 5
Views: 1,372
Posted By Zharin
Be sure to yell loudly and say how not having...

Be sure to yell loudly and say how not having Magmic stuff on your device hurts your productivity 8-)
Forum: BES Admin Corner 12-21-2006, 07:40 PM
Replies: 4
Views: 1,109
Posted By Zharin
We never use Desktop Manager after 3.6. No real...

We never use Desktop Manager after 3.6. No real need for it.
Forum: BES Admin Corner 12-21-2006, 07:35 PM
Replies: 4
Views: 7,943
Posted By Zharin
You will need to get your IT Team make a...

You will need to get your IT Team make a termination policy that reverses all changes the IT policy has made to your device. Once that is applied to your device, they will remove you from the server....
Forum: BES Admin Corner 12-20-2006, 02:39 PM
Replies: 3
Views: 850
Posted By Zharin
Actually did a delete/undelete on [sync] as well...

Actually did a delete/undelete on [sync] as well as [cmime]
Deleting the [sync] causes the slow sync, but it did not restore the send function if I remember correctly.
Forum: BES Admin Corner 12-19-2006, 08:25 PM
Replies: 10
Views: 1,115
Posted By Zharin
Hiding Sent Messages is a 4.1+ feature. Since you...

Hiding Sent Messages is a 4.1+ feature. Since you have 4.0, you cannot do it on the device level.

Creating IT policys can be done through the BES Manager. If you are unsure on where to find it, I...
Forum: BES Admin Corner 12-19-2006, 07:43 PM
Replies: 4
Views: 840
Posted By Zharin
You can create a new IT policy from scratch on...

You can create a new IT policy from scratch on the BES (using the BES manager) and just apply all users to that new Policy you made. No need to remove user's accounts before sending out an IT policy....
Forum: BES Admin Corner 12-19-2006, 07:34 PM
Replies: 7
Views: 11,527
Posted By Zharin
One uses MDS, the other uses WAP via the carrier.

One uses MDS, the other uses WAP via the carrier.
Forum: BES Admin Corner 12-19-2006, 07:33 PM
Replies: 10
Views: 1,115
Posted By Zharin
If I read this correctly, I think this a simple...

If I read this correctly, I think this a simple folder redirection issue.

Messages -> Options -> Email settings -> push in trackwheel and go to folder redirection -> Uncheck 'sent'

This will...
Forum: BES Admin Corner 12-19-2006, 07:29 PM
Replies: 9
Views: 1,033
Posted By Zharin
One Word: Casablanca. Check the timezone. ...

One Word: Casablanca.

Check the timezone.

IF thats not it, check the MAGT logs for a corrupt stateDB
Forum: BES Admin Corner 12-19-2006, 07:27 PM
Replies: 3
Views: 850
Posted By Zharin
Send option missing - New twist to old problem

We are having a widespread problem across multiple orgs and different carriers (TMo and Cing).
Symptom: User cannot send email. Further troubleshooting shows that the send option is missing when...
Forum: BES Admin Corner 03-13-2006, 07:04 PM
Replies: 2
Views: 1,484
Posted By Zharin
turn whatever is using the journal.nsf to false...

turn whatever is using the journal.nsf to false in the PIM sync. That will stop that error 8-)
Forum: Aftermarket Software 12-05-2005, 09:37 AM
Replies: 470
Views: 1,247,172
Posted By Zharin
God bless ramble! Also, I remember I had...

God bless ramble!

Also, I remember I had that tunnel problem before the aol killed ramble. I just kept trying to log in and it worked on like the 3rd or 4th try. Maybe its akin to a busy signal?
Forum: Aftermarket Software 12-05-2005, 09:35 AM
Replies: 6
Views: 1,248
Posted By Zharin
Well if the two ahead of me didn't use it, feel...

Well if the two ahead of me didn't use it, feel free to shoot that sucker over to me ;)
Forum: General Legacy Device Discussion 12-01-2005, 06:25 PM
Replies: 0
Views: 586
Posted By Zharin
Emails randomly opening

Anyone seen this problem? A user called me up and claimed his email just would random open when it arrived. This doesnt happen with every email though.

And he doesn't have a holster.
Forum: BlackBerry Network 11-29-2005, 07:12 PM
Replies: 1
Views: 1,448
Posted By Zharin
Bes 4.1

I can tell you for a fact that it is sweet ^_^
Anyone got their hands on this and managed to get sametime working?
Forum: Aftermarket Software 08-01-2005, 08:06 AM
Replies: 7
Views: 3,194
Posted By Zharin
I have an unlimited blackberry data plan. This...

I have an unlimited blackberry data plan.
This is the right forum since this happens with third party software. And I am not asking a question, I am explaining to users how it is.
Forum: Aftermarket Software 07-27-2005, 04:50 PM
Replies: 7
Views: 3,194
Posted By Zharin
Explanation: Why does Cingular charge me for data even if I have the BB Unlimited?

If you are connecting to an IM client via WAP, you are using the Cingular network for data. Thus, you are being charged for data on the cingular network. The Blackberry data network is a totally...
Forum: Aftermarket Software 07-22-2005, 07:54 AM
Replies: 14
Views: 7,231
Posted By Zharin
I get errors on ramble all the time when I log...

I get errors on ramble all the time when I log in. But if you try 2 3 or even 5 times, if will put you through.

As for the billing, Cingular has been charging me some weird rate even though I have...
Forum: BES Admin Corner 07-21-2005, 03:50 PM
Replies: 0
Views: 974
Posted By Zharin
Major mailing issues. BES Admins check this out.

Problem #1:
Messages from handhelds addressed to local recipients from their address book (e.g. John Doe/Division/Company) reach the BES mail.box.
Messages from the same handhelds addressed to...
Forum: BES Admin Corner 07-21-2005, 10:59 AM
Replies: 9
Views: 1,818
Posted By Zharin
Get some balls! 2000 users on 1 server with no...

Get some balls! 2000 users on 1 server with no backup. I dare yea 8-)
Forum: BES Admin Corner 07-21-2005, 09:42 AM
Replies: 14
Views: 2,138
Posted By Zharin
Well I work for a helpdesk at a popular BES...

Well I work for a helpdesk at a popular BES hosting solution. I know all about activation problems. Half of it are because people can't follow simple directions.

(edit: that isn't sopposed to be...
Forum: BES Admin Corner 07-21-2005, 08:56 AM
Replies: 14
Views: 2,138
Posted By Zharin
Let us know if that solves your problem. Sounds...

Let us know if that solves your problem. Sounds like you really need to get 4.0. Get with the times man! ^_^
Forum: BES Admin Corner 07-21-2005, 07:59 AM
Replies: 14
Views: 2,138
Posted By Zharin
Well post your issue and lets see if we can get...

Well post your issue and lets see if we can get it resolved.
Forum: BES Admin Corner 07-21-2005, 07:50 AM
Replies: 14
Views: 2,138
Posted By Zharin
Have you searched these forums? A lot of people...

Have you searched these forums? A lot of people have had calendar issues.
Forum: BES Admin Corner 07-21-2005, 07:35 AM
Replies: 14
Views: 2,138
Posted By Zharin
4.0 was a huge upgrade to the functionality of...

4.0 was a huge upgrade to the functionality of handhelds. The majority of our clients don't even use desktop manager and it is forbidden to have it on your computer.
Forum: General BlackBerry Discussion 07-20-2005, 03:31 PM
Replies: 275
Views: 48,397
Posted By Zharin
Now were movin! Thanks for everyone who has...

Now were movin! Thanks for everyone who has contacted me so far! If anyone of you are BES admins or have any knowledge, feel free to get in touch and maybe we can trade questions if any arise. Really...
Forum: General BlackBerry Discussion 07-20-2005, 01:43 PM
Replies: 275
Views: 48,397
Posted By Zharin
Talking Testing it with my corp BB...it works! Now I just...

Testing it with my corp BB...it works! Now I just need some contacts :oops:
Forum: BES Admin Corner 07-20-2005, 01:40 PM
Replies: 1
Views: 994
Posted By Zharin
Make sure bi-directional is activated on your BES...

Make sure bi-directional is activated on your BES service.

Also, try using search. You might find something.
Forum: General BlackBerry Discussion 07-20-2005, 01:28 PM
Replies: 275
Views: 48,397
Posted By Zharin
I just installed this sucker. Anyone wanna test...

I just installed this sucker. Anyone wanna test it for me?
Forum: General BlackBerry Discussion 07-20-2005, 11:08 AM
Replies: 10
Views: 1,418
Posted By Zharin
Unhappy I actually found a solution I think for you. ...

I actually found a solution I think for you.

Open up desktop manager and go into Intelisync.

Then go to Confirgure PIM

Select what you want ..........


oh damn, there isnt a 'messages'...
Forum: BES Admin Corner 07-20-2005, 09:01 AM
Replies: 8
Views: 1,308
Posted By Zharin
150 users will be rough if your IT guys are not...

150 users will be rough if your IT guys are not trained in BES. Send a guy to a course or pick up a book or two. It may save you money in the long run, but you may get grey hair earlier as well ;)
Forum: General BlackBerry Discussion 07-20-2005, 08:45 AM
Replies: 10
Views: 1,418
Posted By Zharin
In 4.1 in the fall, RIM says they are fixing a...

In 4.1 in the fall, RIM says they are fixing a lot of issues with local folders and wireless sync. I guess this thread is a lesson in preforming backups.
Forum: BES Admin Corner 07-20-2005, 08:41 AM
Replies: 4
Views: 1,750
Posted By Zharin
In PIM Sync, is everything set to bidirectional?

In PIM Sync, is everything set to bidirectional?
Forum: BES Admin Corner 07-20-2005, 07:53 AM
Replies: 2
Views: 1,071
Posted By Zharin
We have our email system set up in groups. So if...

We have our email system set up in groups. So if you need another user to receive emails, you just add him to the group and he starts getting the tickets forwarded to him at well.
I guess the easy...
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